A few years back Dave Ambrose, Managing Partner at Steadfast Ventures, shared a template full of KPIs for ecommerce startups and founders. Since Dave's original template, we've surveyed a few of our customers and friends to make some tweaks and add in new metrics.
Special thanks to Dave and the team at Italic for allowing us to share their key KPIs. Italic is an ecommerce company that sells "unbranded luxury goods straight from the source." With $13M in venture funding and customers across the globe it is vital for Italic to keep a tab on their metrics across the funnel.